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Frequently Asked Questions (FAQ)

For your convenience, we've provided a sample of Frequently Asked Questions. While these concerns are most common, we do eagerly invite you to Contact Us if you don't happen to see your question below. We will happily address all issues. Our Frequently Asked Questions include:

1. Is your website secure?

Yes, our website is secure. An encrypted SSL connection requires all information sent between the client and a server to be encrypted by the sending software and decrypted by the receiving software i.e. a high degree of confidentiality is provided. We use this connection whenever personal or financial information is transmitted to our site. We fully understand the importance of discretion.

2. Do I need any special software to take this course?

You do not need any special software to take this course. You'll need two tools to complete this course: a web browser and an Internet connection. Some courses do use the Macromedia Flash plug-in, which can be downloaded (for free) and installed at registration.

3. Is your class guaranteed?

We offer a full-money back guarantee. Click Here for details.

4. How does Online Alcohol Class compare to other classes

Our classes are researched and designed by experts in the field of drug and alcohol use. We believe we provide the best materials.

5. What's a Minor In Possession (MIP) class?

This class is specifically designed for minors (those under 21). All materials are targeted toward underage drinkers.

6. Do I have to take the class in one sitting?

No, you do not have to take the class in one sitting. Your current progress is automatically be saved.

7. Do I need to save my work?

You must completely finish each lesson page in order to receive credit for that specific page. Your registration and payment information will automatically be saved. We will keep track of the course work you have completed.

8. How long will it take me to complete this course?

The course length takes the average amount of time a student of normal reading ability would take to complete the class i.e. an 8-Hour class is timed to take 8-Hours.

9. What certificate delivery options do I have?

For no extra charge, we ship certificates via First-Class Mail. We offer premium delivery services for an additional cost. Overnight delivery costs an extra $45.00.

10. What is the Completion Certificate?

This standard document shows that you've successfully completed our course. Printed on your certificate will be your name, date of birth, case number (if applicable), address, phone number, and date of completion.

11. I forgot my password. How can I find out what it is?